IT Field Service Engineer
Robert Half Technology is looking for an IT Field Service Engineer with the ability to perform a wide range of on-site technical maintenance. If you're a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you.
What you get to do every single day
· Provide computer desktop support to local & remote locations in accordance with established policies and procedures, technical diagnostics, break/fix, installation, removal and customer call assistance
· Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
· Coordinate hardware repairs with the appropriate vendors
· Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
· Ensures the integrity of all electronic data records by following company quality standards
· Track equipment inventory and collaborate on potential purchases
· Own and execute technology implementation projects
· Resolve computer problems, and advise/implement appropriate action/solutions
· Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
What you bring to the role
· Working knowledge of computer systems such as Microsoft and common network problems 2-4 years related experience
· Ability to work independently at a customer site
· 2-4 years of experience related to technical/repair of business equipment
· Microsoft Windows, MS Office 365, Basic Network Troubleshooting, Active Directory, VoIP, Firewall, Firewall, Microsoft Exchange
